I've backed most of GeekClub's previous KickStarter campaigns and received everything I had put money towards including an extra set of kits for one of the campaigns for some reason. The kits are generally pretty good although the instructions are less great in my opinion. From what I can tell in the comment sections, a lot of the people the complain about not getting items are people that never filled out the surveys with their shipping information. Of course, with it being KickStarter, buyer beware is always the rule.