Allowing them to not take responsibility is an enabler for unethical business practices. Make businesses accountable for their actions, simple as that.
How are they not accountable though? Is Docker not accountable for their outage that follows as a consequence? How should I make them accountable? I don't have to do shit here, the facts are what they are and the legal consequences are what they are. Docker gives me a free service and free software, they receive 0 dollars from me, I think the deal I get is pretty fucking great.
Okay, let's discard Docker, take all other companies. How are they not accountable? How should I make them accountable? I don't have to do shit here, the facts are what they are, and the legal consequences are what they are. They either are legally accountable or not. Nothing I need to do to make that a reality.
If a company sold me a service with guaranteed uptime, I'd expect the guaranteed uptime or expect a compensation in case they cant keep up with their promises.
