Acknowledging the mistake immediately seems like a good start, as I've said.
Life doesn't always have to be from the perspective from “a manager”, these are community volunteers doing untold hours of unpaid work. Just be a person, whose acquaintance is upset you replaced their handmade postcard with an AI-generated one.
Acknowledging a mistake, no matter genuinely or not, doesn't solve the situation. It just makes victim feel good a bit.
Agree on manager view, I was rather putting situation in a wrong perspective. It doesn't change the questions though - what would you do to resolve the situation (not to make the other side feel good)?
> Acknowledging a mistake, no matter genuinely or not, doesn't solve the situation. It just makes victim feel good a bit.
This feels very wrong to me, I'm sorry, but I'd be very pissed if you told me such a thing in a personal context. Reminds of Stanley from The Office, who claims he never apologised to any of his wives.
Life doesn't always have to be from the perspective from “a manager”, these are community volunteers doing untold hours of unpaid work. Just be a person, whose acquaintance is upset you replaced their handmade postcard with an AI-generated one.