Reminds me of a blog post I once read from a manager writing about all the qualities of being a good manager. I read it nodding along that they all seemed like good traits. Then in the comment section there was a post from someone saying something like "You were my manager at one point and honestly you were one of the worst managers I've had in my career. I didn't see many of these behaviours from you". The author responded with something like "I don't disagree. There's sometimes a gap between knowing and doing"