I think there's a big cultural split on morality here.
A lot of people think that a supermarket with self-check out would probably be empty within the day, with people trucking off their goods in every which direction. Maybe in some places that's actually still how it works. This supposes that morality is mostly extrinsic (low trust society).
Throughout quite a bit of the West, Europe , Finland we're dealing with high trust societies these days. In these countries, all said and done self checkout is actually netto cheaper to run than manned checkout, and that includes shrinkage. (Above some point) every penny spent on checkout counter operators is wasted. So -at least in Finland-, morality is mostly intrinsic (high trust society).
If you tell this story to a person from a low trust society, they'll think you're pulling their leg. Every man, woman, and child to themselves, right?
Meanwhile, in high trust societies like Finland, it's just Tuesday: 'Bleep... bleep'.
Now when it comes to people with intrinsic morality: Making them go through extra procedures might actually slow them down; Hiring extra people to keep an eye on them can go negative yield.
There's more to be said on this, but the key intuition is that much of western thinking on morality is still calibrated on extrinsic morality, while many westerners are now actually being raised with intrinsic morality. It's a slow cultural change.
A lot of people think that a supermarket with self-check out would probably be empty within the day, with people trucking off their goods in every which direction. Maybe in some places that's actually still how it works. This supposes that morality is mostly extrinsic (low trust society).
Throughout quite a bit of the West, Europe , Finland we're dealing with high trust societies these days. In these countries, all said and done self checkout is actually netto cheaper to run than manned checkout, and that includes shrinkage. (Above some point) every penny spent on checkout counter operators is wasted. So -at least in Finland-, morality is mostly intrinsic (high trust society).
If you tell this story to a person from a low trust society, they'll think you're pulling their leg. Every man, woman, and child to themselves, right?
Meanwhile, in high trust societies like Finland, it's just Tuesday: 'Bleep... bleep'.
Now when it comes to people with intrinsic morality: Making them go through extra procedures might actually slow them down; Hiring extra people to keep an eye on them can go negative yield.
There's more to be said on this, but the key intuition is that much of western thinking on morality is still calibrated on extrinsic morality, while many westerners are now actually being raised with intrinsic morality. It's a slow cultural change.
+ see also: Dan Pink: Drive. https://www.youtube.com/watch?v=u6XAPnuFjJc